Part of Crushed Ice Group
Business softwarethat fits the business.
Two decades of building bespoke systems at Crushed Ice taught us what off-the-shelf software keeps getting wrong. CubeERP runs the operation, CubeCRM wins and keeps the customers, CubeHR looks after the people and CubeMSP runs the service provider. Each has a clear job and a support line answered by the people who built it.
- 20+
Years building software at Crushed Ice
Crushed Ice, in the same group, has traded since 2003
- 4
Platforms
CubeERP, CubeCRM, CubeHR and CubeMSP, plus three smaller apps
- UK
Hosted on AWS
Hosted in the UK on Amazon Web Services (AWS)
- 0
Offshore call centres
You speak to the team who built it
Four platforms
Software with a clear job to do
CubeERP runs the operation, CubeCRM looks after sales and service, CubeHR looks after the people and CubeMSP gives managed service providers one view of clients and delivery. Buy any of them on their own. CubeERP and CubeCRM are implemented with you by our team. CubeHR and CubeMSP are set up online, with an Enterprise option for assisted set-up or a dedicated environment.
Early accessERP for distributors and wholesalers
Customer pricing, quoting, sales orders, stock, warehouse PDAs, couriers, returns and a branded trade store in one system, built for UK distributors and wholesalers.
- CRM & customer records
- Quoting
- Pricing & discounts
- Sales orders
- B2B ecommerce & portal
- Returns & RMA
- and more
Early accessCRM for sales and service teams
Contacts, companies, enquiries, pipeline, quotes, follow-ups and customer service in one shared record, so every conversation with a customer is on file and nothing slips.
- Contacts & companies
- Leads & enquiries
- Pipeline & opportunities
- Quotes & proposals
- Activities & follow-ups
- Email & calendar
- and more
Coming soonHR, absence and rotas
Leave, absence, time, rotas, documents, onboarding and reviews in one HR system, with self-service so the HR inbox stops being the system. Priced per employee and set up online.
- Leave management
- Absence management
- Time tracking
- Shift scheduling
- Performance management
- Employee management
- and more
Early accessSoftware for managed service providers
Clients, contacts and sites, service and subscription tracking, shared project boards, incident logging, an AI-assisted knowledgebase and branded client reviews in one platform.
- Clients, contacts & sites
- Pipeline & opportunities
- Services & subscriptions
- Renewals & margin
- Incidents & service desk
- Time tracking & billing data
- and more
More from Cube Systems
Smaller apps, one job each
Built by the same team and sold direct under their own names. Sign up and set up yourself on their own sites, with no implementation project.
All apps
Why we built it
It is not a startup guessing at what a warehouse needs. It is twenty years of being told, in detail, by people standing in one.
Crushed Ice has been writing bespoke business software since 2003. Different industries, different sizes, wildly different opinions about how a purchase order should work - and underneath, the same requirements appearing again and again.
Most businesses do not need a system built from nothing. They need a solid one that can be shaped, on an API open enough that the unusual parts can still be built properly. That is what Cube Systems is.
More about how we workHow it is built
Six things we decided at the start
These are the decisions that are expensive to change later, so we made them deliberately and we do not quietly reverse them for a bigger deal.
Shared where it helps
CubeERP and CubeHR share a single view of your people, sites and structure, and CubeCRM shares its customer records with CubeERP. CubeMSP and the smaller apps stay focused on their own jobs, with no forced suite.
Open by default
Every module exposes a documented REST API and webhooks. If you need the data somewhere else, you can have it.
Security is not an upsell
Role-based access, granular permissions, full audit trails and UK hosting on AWS are in the base product. They are not reserved for enterprise deals.
Bespoke where it matters
When part of your process is unusual, Crushed Ice sits in the same group and can build it against a documented API, rather than reverse-engineering somebody else’s database.
We say so if it is not a fit
If the platform is not the right fit we will tell you during the demo, before any implementation starts. It costs us the sale and saves you the write-off.
Built to be maintained
Software you buy once and run for a decade needs to be maintainable. Everything is versioned, migrated and documented as a matter of course.
Where to start
Find the bit that is currently hurting
Most people arrive with one specific problem rather than a plan to replace everything. Start there - the rest can follow when you are ready.
- ERP SoftwareOne system for customer pricing, quotes, orders, stock, warehouse PDAs, couriers and a branded trade store - built in the UK for distributors and wholesalers.
- Stock Control SoftwareMulti-location stock control with bin locations, barcode scanning, batch and serial traceability, and stock that is right first time.
- Manufacturing SoftwareBills of materials, works orders, routings, capacity planning and job costing - manufacturing software that reflects what actually happened on the floor.
- Warehouse Management SoftwareDirected put-away, wave and batch picking, packing verification, carrier integration and despatch - warehouse management built into the same system as your orders.
- Purchase Order SoftwareRequisitions, approval chains, purchase orders raised from real demand, goods-in booking and three-way matching - purchasing with a paper trail.
- Field Service SoftwareJob scheduling, engineer mobile app, van stock, on-site sign-off and same-day invoicing - field service management joined up with the back office.
- CRM SoftwareContacts, enquiries, pipeline, quotes and follow-ups on one shared customer record. CubeCRM is CRM for UK sales and service teams.
- Sales Pipeline SoftwareEvery deal on one board by stage, with its value, likelihood, owner and next step, so the whole team can see what is live and what has stalled.
- Contact Management SoftwareOne shared, searchable set of customer, prospect and supplier contacts, linked to their companies, with roles, history and consent on every record.
- Quoting and Proposal SoftwareBranded quotes and proposals built from your own price list, with every revision kept, discount approvals, automatic chasing and online acceptance.
- Customer Service SoftwareCustomer queries, complaints and after-sales issues logged as cases on the customer record, with owners, priorities, response targets and the account owner kept informed.
- Sales Forecasting SoftwareA sales forecast built from the deals in your pipeline, weighted by stage and checked against your own win rates, with every figure traceable to named opportunities.
- HR SoftwareEmployee records, leave and absence, rotas, onboarding and performance in one UK-built HR system, with self-service so the HR inbox stops being the process.
- Absence Management SoftwareHoliday booking, sickness recording, Bradford Factor, return-to-work forms and a team calendar that stops two people booking the same week off.
- Rota Scheduling SoftwareBuild shift patterns, publish rotas to staff phones, handle swaps and cover, and see the forecast wage cost before you publish.
- Time & Attendance SoftwareClock in and out from a phone or terminal, timesheets by project or cost centre, overtime and TOIL rules applied automatically, and a clean export to payroll.
- Employee Onboarding SoftwareChecklists per role, a pre-start portal for documents and policies, right to work capture, and IT and equipment tasks, so onboarding runs to a plan.
Product development
Or we build the product you want to sell
We run our own platforms and apps, so we build SaaS for other people too - a new product from an idea, an existing system moved to SaaS, an ageing platform rebuilt, or a white label product sold under your own name.
- SaaS DevelopmentTake a software product from idea to a live, multi-tenant, subscription platform - designed, built and run by one team.
- SaaS MigrationTurn an existing on-premise, desktop or single-client system into a multi-tenant product that anybody can subscribe to.
- SaaS RebuildReplatform an ageing SaaS product that has become expensive to change, slow to run or impossible to hire for.
- MVP DevelopmentTurn an idea into a working, sellable first version - small enough to launch, real enough to charge for.
- White Label SaaSA resellable subscription platform built under your brand, ready to sell to your own customers as your own product.
What happens next
Implementation, without the mystery
CubeERP and CubeCRM are implemented in five stages, all covered by the setup on every package, and you will know who is doing each one. CubeHR and CubeMSP are set up online, so they skip these stages.
Discovery
A structured session mapping how you work now - the systems, the spreadsheets and the bits held together by one person’s memory. We come back with what the platform covers as standard, what needs configuration, and what needs building.
Configuration
Your structure, sites, roles, approval chains, document templates and permissions set up to match the business - not a demo tenant with your logo dropped on it.
Data migration
Existing records brought across and reconciled: customers, stock, bills of materials, employees, holiday balances, contracts. We migrate, you check, then we cut over.
Training & rollout
Role-based training so people learn the parts they actually use, with a pilot team first where it makes sense. Documentation and short screen recordings left behind for new starters.
Ongoing support
UK support from the people who built the platform, with a named contact, agreed response times, and a product roadmap you can influence.
Where we work
On site, in person
We work in person across the UK from our base in Olney, Buckinghamshire. These are some of the areas we regularly cover. If you’re not listed, we’ll still come to you.
Remote support is fine for a password reset; it is a poor way to learn how a warehouse actually runs.
Talk to us
Tell us what is actually broken
No scripted demo and no hoops to jump through before you speak to someone technical. Describe the problem and we will tell you whether we can fix it, what it would take, and whether we are the right people for it.