Early accessRun the whole MSP from one system.
Clients, contacts and sites, service and subscription tracking, shared project boards, incident logging, an AI-assisted knowledgebase and branded client reviews in one platform.
- Managed service provider management software
- UK hosted and UK supported
- cubemsp.co.uk
Most managed service providers end up running on a PSA they have outgrown, a spreadsheet of renewal dates, a shared mailbox that has quietly become the ticket queue, and a review deck rebuilt by hand before every client meeting. CubeMSP replaces that with one system where prospects become clients, services generate renewals, incidents are logged against them, and the service review is assembled from what actually happened.
CubeMSP connects the commercial and delivery sides of an MSP. A prospect can become a client without being retyped, a service can carry its own renewal and margin, an incident can be tied to the work and time it consumed, and a service review can be assembled from what actually happened.
It is in early access, so the businesses using it now have a direct say in what gets built next. The foundation is deliberate: one client record, one service history and one clear view of the business.
- 11
Platform modules
Clients, services, incidents, projects, knowledge and more
- 5-50
Technicians in focus
Built for growing managed service providers
- 1
Client record
The service, commercial and delivery history in one view
- UK
Hosted and supported
By the team building the platform
What changes
Run the service and the business together
CubeMSP is not another isolated queue. It keeps the work, the recurring services, the renewals and the client conversation attached to the same record.
You can see the client whole
Services, renewals, open incidents, project status, time spent and margin on one screen.
The same fix stops being re-derived
Search over resolved incidents shows technicians what happened before, so useful knowledge stays with the business.
Margin you can actually see
Cost and sell on every service, time booked against the work and renewals dated turn client profitability into a figure.
Modules
Everything inside CubeMSP
11 modules on one platform. Start with the part of the MSP that is currently hurting; the rest is already there when you need it.
One record per client, with every contact, site, address and piece of history attached. Multi-site clients are modelled properly rather than split into records nobody keeps in step.
Prospects, opportunities, forecast value and expected close date in the same place as the clients they turn into. When you win, nothing is retyped.
Every licence, circuit, backup, firewall, hosted mailbox and support contract, with quantity, unit cost, sell price, term and renewal date.
A dated view of what is coming up for renewal, what it costs you, what you charge for it and what the margin actually is.
Log incidents against a client, site, service and category, with priority, assignee, notes and time entries. Full history stays on the client record.
Time booked against the incident or task it was actually spent on, billable or not, at the rate that applies.
Kanban boards for migrations, rollouts and onboardings, with client sharing and internal-only tasks enforced on the server.
Resolved incidents are drafted into knowledgebase articles for a human to approve. Search over your own history surfaces what fixed the problem last time.
Branded quarterly and annual reviews assembled from real tickets, response times, projects, services, spend and renewals due.
Live dashboards by role covering service desk load, project status, renewal exposure and client profitability.
A documented REST API and webhooks on meaningful events, so your RMM, PBX, billing platform and quoting tool can use the same record.
Fit
Who CubeMSP suits
Not on that list? It describes who we see most often, not a restriction. Tell us what you run and we will tell you whether it fits.
- Managed service providers with five to fifty technicians
- IT support companies running on a shared mailbox and a spreadsheet
- MSPs who have outgrown a small PSA but cannot justify a tier-one one
- Providers billing recurring services, licences and subscriptions
- Firms running client migrations, rollouts and onboarding projects
Questions
Common questions about CubeMSP
CubeMSP is being built for managed service providers with five to fifty technicians - particularly firms that have outgrown a small PSA, but do not want a tier-one implementation or a separate system for every part of the client relationship.
Incident logging is one part of it, not the whole product. CubeMSP connects incidents to the client, site, service, project, time and renewal involved, so the service desk sits inside the commercial picture rather than becoming another isolated queue.
CubeMSP is being built with a documented REST API and webhooks on meaningful events. That gives your RMM, PBX, billing platform and quoting tool a place to connect without making the same client record in every system.
CubeMSP is UK hosted and UK supported. It is being built by the same engineering team behind Cube Systems and Crushed Ice, with early-access customers helping shape the next part of the roadmap.
CubeMSP early access
Want to help shape the MSP platform?
Tell us how you run service today, what is held together by spreadsheets or a shared inbox, and how many technicians would use it. We will show you what is already there and what is still on the roadmap.